Privacy policy

Last Updated: May 29, 2026

1. Introduction

Open Studio Patterns ("we," "us," or "our") values your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our products. Our online store is powered by Shopify Inc. ("Shopify"), and both we and Shopify process your personal information when you use our services.

2. Information We Collect and How We Processes It

We collect personal information such as your name, email address, shipping information, and payment details when you make a purchase or interact with our site. This information is processed through Shopify's e-commerce platform. When you make a purchase:

  • Shopify acts as our data processor for transaction-related information

  • Payment information is processed directly through Shopify's secure payment system

  • Additional information may be collected through cookies, web beacons, and analytics tools to enhance your experience

For complete details about how Shopify processes your data, please review Shopify's Privacy Policy.

3. How We Use Your Information

We use your data to: 

  • Fulfill orders and provide customer support

  • Send you marketing communications (with your consent) 

  • Improve our website and user experience 

  • Comply with legal obligations We will not sell or rent your personal data. 

You can opt-out of receiving marketing emails at any time.

4. Sharing Information with Third Parties

Our primary third-party service provider is Shopify, who powers our e-commerce platform. We also share your information with other trusted service providers who assist with:

  • Payment processing (through Stripe)

  • Shipping and fulfillment

  • Marketing services

All our service providers, including Shopify, are required to use your data solely for the purposes we specify and protect it in compliance with privacy laws.

5. Cookies and Tracking Technologies

We use cookies to collect data about your browsing behavior and preferences. This helps us provide personalized content and improve our services. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you are a resident of certain jurisdictions (e.g., EU, California), you may have additional rights under local privacy laws, including the right to data portability and the right to restrict processing. To exercise your rights regarding data processed by: 

  • Open Studio Patterns: Contact us at knockknock@openstudiopatterns.com 

  • Shopify: Visit Shopify's Privacy Portal at https://www.shopify.com/legal/privacy

7. Security

We take the security of your personal data seriously and use industry-standard measures, including encryption and secure servers, to protect your information. However, no system is entirely foolproof, so we cannot guarantee absolute security.

8. International Data Transfers

Our store is hosted by Shopify Inc. in the United States. If you are accessing our site from outside the United States, please note that your information may be transferred to, stored, and processed by Shopify and their service providers in multiple countries including the United States and other countries. Shopify's privacy policy outlines how they ensure these transfers comply with applicable regulations. 

9. International Data Compliance

For customers in the European Union (EU), European Economic Area (EEA), and other jurisdictions with data protection laws, both we and Shopify comply with applicable data protection requirements. Shopify acts as our data processor for store transactions and maintains appropriate safeguards for protecting your personal data. For specific details about international data transfers and compliance measures, please review Shopify's Privacy Policy.

10. Third-Party Services and Data Sharing

Our e-commerce platform is powered by Shopify, and we use Stripe for payment processing. These service providers handle customer data as follows:

  • Shopify: Powers our online store platform, processes orders, and handles customer interactions. When you make a purchase through our store, Shopify's terms of service and privacy policies will apply to your transaction. For questions about Shopify's data processing, you can contact them directly through their support channels.

  • Stripe: Processes payment information securely when you make a purchase. Stripe receives and processes your payment details according to their privacy policy and security standards. They handle sensitive payment data in compliance with PCI DSS (Payment Card Industry Data Security Standard).

We ensure all our service providers meet strict privacy and security standards, and they are only permitted to use your data for the specific purposes outlined in our agreements with them. For details about how these providers handle your information, you can review:

  • Shopify's Privacy Policy at https://www.shopify.com/legal/privacy

  • Stripe's Privacy Policy at https://stripe.com/privacy

These third parties handle certain customer data solely to fulfill orders or improve our services, and we regularly review their privacy and security practices to ensure they meet our standards.

11. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you of significant updates.

12. Contact Us

For questions or concerns about your privacy, or if you wish to exercise any of your rights, please contact us at:

Email: knockknock@openstudiopatterns.com