Terms of Use.

1. Introduction

Welcome to Open Studio Patterns (“Company,” “we,” “our,” or “us”). By using our website www.openstudiopatterns.com (“Website”) or purchasing any product, you agree to comply with these Terms of Use. Please read them carefully before accessing or making a purchase. If you do not agree to these Terms, you may not access the Website or use any of our services.

2. Intellectual Property Rights

ALL CONTENT ON THIS WEBSITE, INCLUDING PATTERNS, VIDEOS, IMAGES, TEXT, AND OTHER MATERIALS (COLLECTIVELY, “CONTENT”), IS OWNED BY OR LICENSED TO OPEN STUDIO PATTERNS AND IS PROTECTED BY COPYRIGHT, TRADEMARK, AND OTHER INTELLECTUAL PROPERTY LAWS. YOU ARE GRANTED A LIMITED, NON-TRANSFERABLE LICENSE TO ACCESS AND USE THE WEBSITE AND ITS CONTENT FOR PERSONAL, NON-COMMERCIAL PURPOSES ONLY.

PROHIBITED USES: YOU MAY NOT REPRODUCE, DISTRIBUTE, MODIFY, PUBLICLY DISPLAY, PERFORM, REPUBLISH, OR TRANSMIT ANY OF THE CONTENT FOR COMMERCIAL OR ANY OTHER PURPOSES WITHOUT PRIOR WRITTEN PERMISSION FROM US.

3. Moral Rights

You agree that you do not acquire any moral rights to the patterns or other content, which means you cannot distort, modify, or exploit them in any manner that could harm the creator’s reputation or the integrity of the work.

4. User-Generated Content

If you submit any photos, comments, or other content (“User Content”) to Open Studio Patterns, you grant us a perpetual, worldwide, royalty-free license to use, display, and distribute this content. You represent that you own or have the necessary rights to share the content, and that it does not violate any third-party rights.

5. Purchases and Download Terms

All digital patterns purchased on this Website are non-refundable due to the nature of the product. You will have 24 hours to download your purchased patterns, and each pattern can be downloaded only once. You are responsible for saving the file to your device within this time frame.

Digital Products: All sales of digital patterns are final, and no refunds are available due to the nature of downloadable content.

Physical Products: Physical items, including printed patterns, may be returned within [30 days] in original condition for a refund (domestic only). International orders are not eligible for returns at this time.

6. Commercial Use Restrictions

THE PATTERNS PROVIDED BY OPEN STUDIO PATTERNS ARE FOR PERSONAL, NON-COMMERCIAL USE ONLY. PATTERNS CANNOT BE USED TO CREATE ITEMS FOR RESALE OR PERSONAL DISTRIBUTION WITHOUT ADVANCE EXPRESS WRITTEN CONSENT FROM OPEN STUDIO PATTERNS. WE ALLOW THE USE OF OUR PATTERNS IN TEACHING ENVIRONMENTS, PROVIDED EACH PARTICIPANT PURCHASES THEIR OWN PATTERN. 

For commercial purposes, such as small-batch production, bulk purchases, or teaching, please contact us directly at knockknock@openstudiopatterns.com for appropriate licensing or royalty terms.

7. Indemnification

You agree to indemnify, defend, and hold harmless Open Studio Patterns, its affiliates, and its directors, officers, and employees from and against all claims, damages, liabilities, costs, and expenses arising from your use of the Website or your breach of these Terms.

8. Disclaimer of Warranties

The Website and all Content provided are offered “as is” without warranties of any kind. We make no guarantees about the accuracy, completeness, or suitability of any patterns or other materials on the Website for your specific use.

9. Limitation of Liability

In no event will Open Studio Patterns be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the Website or any patterns purchased, even if we have been advised of the possibility of such damages.

10. Governing Law

These Terms and any disputes arising from your use of the Website or purchase of any products will be governed by the laws of the State of California, without regard to its conflict of law principles.

11. Copyright and Trademark Protection

All patterns, content, and branding on this Website are protected by common law copyright and trademark rights, which grant us exclusive ownership over our intellectual property. Open Studio Patterns retains all rights to its patterns, designs, and trademarks, including but not limited to the Open Studio name, logo, and branding elements. Unauthorized reproduction, distribution, or use of our materials without explicit permission is strictly prohibited and may result in legal action under applicable copyright and trademark laws.

12. Educational and Digital Content Access

Our educational content, including tutorials and instructions, is available to customers who have purchased digital patterns. This content is not for redistribution or public sharing and is subject to our licensing and usage terms.

13. Updates and Corrections to Patterns

If a purchased pattern receives an update or correction, you will receive an email with instructions on downloading the updated file. We recommend saving your purchase files for easy access to updates.

14. Amendments

We reserve the right to modify these Terms at any time. Any changes will be effective upon posting on the Website. By continuing to use the Website after changes are posted, you agree to the revised Terms.

15. Contact Information

If you have any questions about these Terms or our policies, please contact us at knockknock@openstudiopatterns.com.

Privacy Policy

1. Introduction

Open Studio Patterns ("we," "us," or "our") values your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our products. Our online store is powered by Squarespace Inc. ("Squarespace"), and both we and Squarespace process your personal information when you use our services.

2. Information We Collect and How We Processes It

We collect personal information such as your name, email address, shipping information, and payment details when you make a purchase or interact with our site. This information is processed through Squarespace's e-commerce platform. When you make a purchase:

  • Squarespace acts as our data processor for transaction-related information

  • Payment information is processed directly through Squarespace's secure payment system

  • Additional information may be collected through cookies, web beacons, and analytics tools to enhance your experience

For complete details about how Squarespace processes your data, please review Squarespace's Privacy Policy.

3. How We Use Your Information

We use your data to: 

  • Fulfill orders and provide customer support

  • Send you marketing communications (with your consent) 

  • Improve our website and user experience 

  • Comply with legal obligations We will not sell or rent your personal data. 

You can opt-out of receiving marketing emails at any time.

4. Sharing Information with Third Parties

Our primary third-party service provider is Squarespace, who powers our e-commerce platform. We also share your information with other trusted service providers who assist with:

  • Payment processing (through Stripe)

  • Shipping and fulfillment

  • Marketing services

All our service providers, including Squarespace, are required to use your data solely for the purposes we specify and protect it in compliance with privacy laws.

5. Cookies and Tracking Technologies

We use cookies to collect data about your browsing behavior and preferences. This helps us provide personalized content and improve our services. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you are a resident of certain jurisdictions (e.g., EU, California), you may have additional rights under local privacy laws, including the right to data portability and the right to restrict processing. To exercise your rights regarding data processed by: 

  • Open Studio Patterns: Contact us at knockknock@openstudiopatterns.com 

  • Squarespace: Visit Squarespace's Privacy Portal at https://www.squarespace.com/privacy/ 

7. Security

We take the security of your personal data seriously and use industry-standard measures, including encryption and secure servers, to protect your information. However, no system is entirely foolproof, so we cannot guarantee absolute security.

8. International Data Transfers

Our store is hosted by Squarespace Inc. in the United States. If you are accessing our site from outside the United States, please note that your information may be transferred to, stored, and processed by Squarespace and their service providers in multiple countries including the United States and other countries. Squarespace's privacy policy outlines how they ensure these transfers comply with applicable regulations. 

9. International Data Compliance

For customers in the European Union (EU), European Economic Area (EEA), and other jurisdictions with data protection laws, both we and Squarespace comply with applicable data protection requirements. Squarespace acts as our data processor for store transactions and maintains appropriate safeguards for protecting your personal data. For specific details about international data transfers and compliance measures, please review Squarespace's Privacy Policy.

10. Third-Party Services and Data Sharing

Our e-commerce platform is powered by Squarespace, and we use Stripe for payment processing. These service providers handle customer data as follows:

  • Squarespace: Powers our online store platform, processes orders, and handles customer interactions. When you make a purchase through our store, Squarespace's terms of service and privacy policies will apply to your transaction. For questions about Squarespace's data processing, you can contact them directly through their support channels.

  • Stripe: Processes payment information securely when you make a purchase. Stripe receives and processes your payment details according to their privacy policy and security standards. They handle sensitive payment data in compliance with PCI DSS (Payment Card Industry Data Security Standard).

We ensure all our service providers meet strict privacy and security standards, and they are only permitted to use your data for the specific purposes outlined in our agreements with them. For details about how these providers handle your information, you can review:

  • Squarespace's Privacy Policy at https://www.squarespace.com/privacy/

  • Stripe's Privacy Policy at https://stripe.com/privacy

These third parties handle certain customer data solely to fulfill orders or improve our services, and we regularly review their privacy and security practices to ensure they meet our standards.

11. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you of significant updates.

12. Contact Us

For questions or concerns about your privacy, or if you wish to exercise any of your rights, please contact us at:

Email: knockknock@openstudiopatterns.com